Company Information

Our commitment to diversity

We are committed to welcoming, respecting, and celebrating the unique attributes of our Associates, customers, and communities.

We recognize the value that diversity contributes to our organization and the competitive advantage we can maintain by having a broad range of talents, perspectives, and ideas with a commitment to continuously improving our business.

For our Associates

We believe that each and every Associate brings valuable talents to the company, and we have a commitment to:

  • Recruiting, hiring, training, and promoting qualified Associates with diverse backgrounds
  • Educating all Associates on the importance of diversity and its impact on our business through our Treating Associates With Respect policy
  • Recognizing the value and importance of our Associates' diverse attributes
  • Providing benefits to support a diverse workforce and its needs
For our customers

All of our customers deserve great service. At CarMax, we:

  • Welcome all customers to our stores, regardless of age, sex, economic status, nationality, color, or beliefs
  • Treat each customer with the same respect we show our Associates
  • Provide exceptional customer service to everyone who visits CarMax
For our communities

Through grants, internships, and sponsorships, CarMax, Inc. supports widely diverse programs and organizations. Visit the CarMax Foundation website to learn more about CarMax’s commitment to our communities.

"A company that encourages diversity in its Associates, its supplier network, and its customers can't help but being successful. A company needs to 'get it'—to understand that creating a culture of respect, truly valuing diversity of all sorts, is not something that one person can do. We all create a culture of respect by supporting each other to do our best work."

Pam Hill
Director, Staffing and Planning at CarMax